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text/call 585-414-4700 or email strong.village.inc@gmail.com

Maintenance requests

Is this an emergency?

For the REAL emergency call 911
The following items are considered an "emergency":

  • Building damage
  • Clogged drains and leaks
  • Clogged toilet or shower/bathtub
  • Fire
  • Flood
  • Lockouts
  • No Heat or Electric
  • No water
  • Refrigerator not working
  • Smell of gas
  • Smoke or CO detector alarm sounding
  • Sparking outlet

If you are unsure whether your request is an emergency, or feel it is urgent, please text or call us at 585-414-4700.

NON-Emergency Requests

Send an email to strong.village.inc@gmail.com